Information Collection and Use
Soleratt.com order forms request data from users including a) contact information such as name and shipping address; and b) financial information such as credit card number, expiration date, billing address, and billing phone number.
This information is used for billing purposes to fill customers’ orders. If we encounter difficulty when processing an order, this contact information is used to contact the user. This information is harvested from a secure area and encrypted for our customers’ protection. It is not sold or shared with anyone else under any circumstances.
A cookie is data stored on the user’s hard drive with information that relates directly to the user’s visit to our website. Any information placed in the cookie is accessible only to Soleratt.com and shall not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, which allows us to maintain shopping cart selections from one-page request to the next and maintain session information from one visit to the next. By setting a cookie on our website, the user would not have to log in more than once, thereby saving time while visiting our website. If a user rejects the cookie, they may still browse our website. However, the user experience will be greatly curtailed. In addition, the user shall be unable to log in or make a purchase. Cookies also enable us to track and target the interests of our users to enhance users’ experience and display products that relate directly to individual user preferences. Cookies are tied to personal information, but the information collected through cookies is never shared with third parties.
We use Internet Protocol (IP) addresses to analyze trends, administer the website, track users’ movement and gather demographic information for aggregate use. IP addresses are not linked to personally identifiable websites.
We shall not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement.
We use an outside credit card processing company to bill users for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.
We value your privacy at Soleratt.com, and shall never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
When our order form asks users to enter sensitive information, such as a credit card number, that information is encrypted with one of the best encryption software in the industry – SSL (Secure Socket Layers). On a secure page such as our order form, the lock icon on the bottom of web browsers’ switches to locked, as opposed to unlocked mode, and back to open mode when you are just browsing.
We also do everything in our power to protect user data offline. Only employees who need the information to perform a specific job (for example, a customer care representative) are granted access to personally identifiable information.
If you have any questions about the security at our website, you can send an email to: firstname.lastname@example.org
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.